We respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes: (a) the types of information we may collect from you or that you may provide when you visit the website www.sootlessenergy.com and (b) our practices for collecting, using, maintaining, protecting, and disclosing that information

When you purchase something from our company, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us information that helps us learn about your browser and operating system.

Your information is also used to deliver the products to you, your information is shared with our logistics partners. Logistics partners might have their own privacy policies in respect to the information we are required to provide to them for your purchase-related services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

We collect several types of information about users of our website, by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or other information (“personal information”).

That is about you but individually does not identify you, such as credit card numbers or invoice numbers; and/or about your internet connection, the equipment you use to access our website, and usage details.

We collect this information Directly from you when you provide it to us automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

Information that you provide by filling in forms on our website. This includes information provided when contacting us through our website or sending us a job application or resume through our website. We may also ask you for information when you report a problem with our website.

Records and copies of your correspondence (including email addresses), if you contact us.

If you choose to pay invoices through our website, you will be redirected to a third-party service provider who will collect your information and process your payment.

A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

Third-Party Use of Cookies. Some content or applications on the Website are served by third parties, including Google and YouTube. These third parties may use cookies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Accessing and Correcting Your Information. You may send us an email at ask@sootlessnergy.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy. It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified below. You are responsible for periodically visiting our website and this privacy policy to check for any changes.